License Key Recovery

If you have not received you key within 24 hours

Check that emails from are not held in your personal or company spam filters.

You can check on the status of your order by visiting MyCommerce at:

This will tell you if your order is on hold or denied by MyCommerce.

Request Key Re-Send

Please submit a ticket Support Helpdesk, the license will be re-sent and added to the ticket, so if you still do not receive the email please log back into the helpdesk to retrieve it.